Privacy Policy

This Privacy Policy explains how LeadsFinder collects, uses, and protects information when you use LeadsFinder and related websites, browser extensions, software tools, subscriptions, and services. LeadsFinder tools may support business research, personal backup, account export, productivity, and data organization.

This policy distinguishes between data you access and export using our browser extensions and account and service data we receive to operate our products. Exported data may itself contain personal information, but it is processed locally on your device as described below.

We may collect account and contact information such as your name, email address, account identifier, support messages, and product settings. We also receive subscription and transaction records, such as your plan, subscription status, payment provider customer identifier, and billing period. This account and service data is separate from the contents of data you export using our extensions.

On our websites, we may collect usage data such as browser type, device information, IP address, pages visited on our websites, timestamps, diagnostic data, and interactions with our websites.

For our browser extensions, diagnostic collection is limited to error logs used to identify and resolve technical issues. We do not collect browsing history or track extension usage for analytics. Error logs do not include the contents of data accessed for export or generated export files.

Payments are processed by third-party payment providers, depending on the product and subscription. We do not store full credit card numbers on our own servers. Payment providers may collect and process billing details, payment method information, transaction data, and fraud-prevention information according to their own terms and privacy policies.

Our browser extensions access only the data fields from supported platforms that are necessary to fulfill your export requests for each extension's disclosed single purpose, as described in its product description and user interface. Depending on the tool, this may include contact information, publicly available business information, user-generated content, and related metadata. Access and processing are limited to providing that export functionality.

Data accessed for export is processed only within your browser on your local device. Our extensions do not transmit this data or the generated export files to our servers or share them with our service providers or other third parties. We do not receive or retain server copies of your exported data.

Export files are saved on your device and remain there until you delete them. You control their storage, backup, sharing, and deletion. You can remove any locally stored extension data through your browser; downloaded export files must be deleted separately. We cannot access or delete files on your device. You are responsible for ensuring you have the right to access, export, store, and use the data.

We use account and service data to:

• Provide, maintain, and improve LeadsFinder products.
• Activate paid access and manage subscriptions.
• Respond to support, billing, and refund requests.
• Monitor product performance and diagnose issues.
• Prevent fraud, abuse, and unauthorized access.
• Comply with legal obligations.

We may use cookies and similar technologies to operate our websites, remember preferences, understand usage, improve our products, and protect accounts. You can configure your browser to reject cookies, but some parts of the service may not work correctly without them.

Account and service data is stored on our servers and in the systems of providers that help us operate our services. We use cloud database providers to store account-linked subscription records. Payment providers store billing and payment records in their own systems. Support communications and technical logs may also be stored by the providers used to handle those services. These server records do not include the data processed locally by our extensions for export.

We retain account and service data for as long as needed to provide your account and subscriptions, respond to support requests, and meet billing, legal, security, and fraud-prevention requirements. Retention depends on the type of record and its purpose. You may request deletion using the contact details below; some records may need to be retained for those purposes.

We share account and service data with providers as needed to operate the services they support. Cloud database providers process account-linked subscription records. Payment providers receive account and product identifiers needed to connect payments to your subscription, and process billing and transaction information.

Hosting and analytics providers may process technical and usage data to operate our websites and understand product performance. Support and email providers may process your email address and communications to deliver messages and respond to requests. Payment providers may also process information for fraud prevention. Their handling of information is subject to the applicable service terms and privacy policies.

We may also disclose account and service data when required by law or necessary to address fraud, abuse, or security incidents. These disclosures do not include locally processed export data, which our extensions do not send to us.

We use reasonable technical and organizational measures to protect information. We use HTTPS to encrypt user data transmitted to our servers and service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may contact us to request access, correction, deletion, or other assistance with personal information associated with your LeadsFinder account, subject to applicable law and our need to keep certain records for legitimate business, legal, billing, security, or fraud-prevention purposes.

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.

If you have questions about this Privacy Policy or how information is handled, contact us at support@leadsfinder.app.